Post Roundup: Client Relations
CLIA has a strong commitment to loss prevention. We take a proactive approach to avoiding claims and developed a Loss Prevention Strategic Plan to more focus our energies on helping lawyers find the loss prevention resources they need. In case you missed it, here is a collection of loss prevention posts focused on client relations to help you better manage your practice and avoid errors:
For over ten years, CLIA produced more than 70 articles for our Loss Prevention Bulletin. While discontinued in 2016, the advice shared in some of these articles is timeless and still of value. We’re curating those articles to bring you our ‘From the Vault’ series. This article is #155 from November, 2003.
Failure to communicate effectively with clients is the common factor in a large percentage of errors and omissions claims. The Lawyer’s Insurance Association of Nova Scotia (LIANS) has compiled several useful communication tips on their website.
Effective communication with your client is key to avoiding claims. The Lawyer’s Insurance Association of Nova Scotia (LIANS) has compiled several useful communication tips on their website. Most clients prefer email correspondence as their primary means of communication. The 7 C’s of Effective Communication, outlined in our previous post, can help generally with your communications. This post has several tips for improving your email communications: