CLIA Online Loss Prevention Repository – Communications
CLIA has a strong commitment to loss prevention and we take a proactive approach to avoiding claims. CLIA acts as a central hub for our subscribers by offering one-stop-shopping for those who need a quick source of loss prevention resources. Our Loss Prevention Online Repository houses a collection of links to numerous checklists, tips, articles and guides created by our subscribers and partners.
Our Repository is undergoing a reorganization that should be complete within the next few months. It will be organized by topic, such as ‘Client Management’, to better guide you to the resources you need. One subcategory will be ‘Communications’. Effective communications with your client is key to avoiding claims. Below is a sneak peak of some of the resources that will be included in the revamped Repository:
Claims against litigation lawyers often involve allegations of communication errors. Here are some steps that lawyers can take to avoid such claims right out of the gate – at the outset of their retainers.
This video provides an overview of common mistakes and useful tips.
Webpage containing numerous tips, specifically on email etiquette and best practices.
Email – it’s fast, convenient and, to the dismay of a number of lawyers, also at the centre of a spate of reports to the Lawyers Indemnity Fund. Find out what goes wrong, then read our tips to help you avoid making similar mistakes.
Despite the changing ways we communicate with one another in the modern world, the legal profession is still a place where the ability to confidently and successfully communicate and negotiate by phone is a fundamental skill—one that was never covered in law school.